Sneakeray
Internal CRM app for managing orders, clients and multi-location ops.
Overview
Internal App for Managing Orders and Clients — a custom SaaS-ready Operations CRM built to replace manual spreadsheets for multi-location cleaning and restoration businesses. It centralizes logistics, order tracking, and client communication into a single, cohesive ecosystem.
Problem
Multi-location cleaning and restoration teams relied on manual spreadsheets for orders, clients, and logistics. Processes were slow, error-prone, and difficult to scale across hubs, staff roles, and locations.
Solution
A multi-tenant Operations CRM with custom branding and dedicated SMTP; QR-code logistics (PDF tracking labels scanned on any mobile device); configurable status workflows; Hub Network Portal for regional intake; smart automations (emails + staff alerts); billing & reporting (B2C/B2B invoices, PDF reports); and role-based access (Admin, Hub, HQ Staff).
Technology Stack
- SvelteKit
- TypeScript
- PostgreSQL
- Multi-tenant
- QR Codes
- SMTP
Results
Centralized logistics and client communication; instant order-stage updates via QR scans without menu navigation; automated customer emails and in-app staff alerts; professional invoices and clean PDF operational reports.
Client Profile
Multi-location cleaning and restoration businesses that need secure multi-tenant operations, branded portals, and structured workflows across hubs and HQ.
Future Improvements
Backend architected for future growth — seamless integrations with external e-commerce webstores or physical POS systems.
